Apple has confirmed a serious problem affecting many iPhone 14 Pro users, and is currently working on a fix.
Shortly after launch, iPhone 14 Pro and iPhone 14 Pro Max users started reporting a dramatic camera-related problem when using popular apps such as TikTok, Instagram, Facebook and Snapchat. When using an affected app, attempting to open the rear camera results in an uncontrollable ‘shaking’ of the camera’s lens, accompanied by a worrying ‘rattling noise’.
The bug appears to be the result of an incompatibility with the phone’s new 48-megapixel camera causing a fault with the optical image stabilization (OIS) system of the primary lens. The OIS system is designed to counteract unwanted camera shake through precise movements of the lens but, unfortunately, appears to be doing exactly the opposite when this bug is in effect.
A Tweet from content creator Luke Miani shows the bug in effect with the rattling lens clearly audible.
Speaking with Bloomberg, Apple has confirmed the issue and promised a remedy will be made available ‘early next week’. Thankfully, this points to a fixable software issue rather than a deeper problem with the hardware, so owners aren’t expected to have to return their iPhones for repair. However, as he reveals in a YouTube video, Miani’s phone eventually couldn’t focus anymore and was replaced in the Apple store.
If you’re currently affected by this problem, I would strongly advise against triggering it deliberately as it’s not yet known whether prolonged rattling of the lens might lead to permanent hardware damage, as was likely the case with Miani’s phone. If you’re unable to get an immediate exchange in an Apple Store, just hold tight and wait for an update, either from Apple directly or in the individual social media apps you use.
As a temporary workaround, you can take photos with Apple’s built-in camera app, which isn’t affected by the bug, and share images to social media from there,
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